Returns and Refund policy
- Any products bought from the sale section are not eligible for exchange or return.
- A credit note equivalent to the cost amount is provided for returns/exchange of items that are not on sale.
- In case you wish to exchange any product, you need to return it within 14 days of delivery.
- Please note, we do not provide any monetary refunds.
- In the case of returns, the item purchased must be unused and in the same condition in which you received it. The products should be in their original packaging accompanied by proof of purchase.
- Return items received will be checked by the quality assurance team. Failing to meet any expectations, the product will be not accepted as well as will be returned back to you at your expense. No amount will be reimbursed in this case.
- International orders are not eligible for any returns/exchanges.
- All our products pass through quality checks. In the unlikely event that the product is missing components or has damaged components, please reach out to us at help@bincainc.com with all the relevant information within 2 days of receiving the product. We will send replacements as needed.